Products purchased on the Pour Caddy website can be returned to Pour Caddy for a full refund within 30 days of the purchase date. In order to be eligible for return, products must be in an unused condition with their original packaging intact.

My Caddy Orders: Because all My Caddy™ orders are made to be uniquely you, they are not eligible for returns.

Here's what to do:

  • You can return your purchase for up to 30 days from the purchase date.
  • Acquire an RMA Number and return label by emailing our Customer Service Team at
  • Please reference your order number from your purchase.
  • Refunds take approximately 3-4 days after we receive your product. 
  • Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.
  • If you have any questions, please visit our Contact Form