Products purchased on the Pour Caddy website can be returned to Pour Caddy for a full refund within 30 days of the purchase date. In order to be eligible for return, products must be in an unused condition with their original packaging intact.

My Caddy™ Custom Orders: Because all My Caddy™ orders are made to be uniquely you, they are not eligible for returns.

Here's what to do:

• You can return your purchase for up to 30 days from the purchase date.
• Acquire an RMA Number and return label by emailing our Customer Service Team at customerservice@pourcaddy.com.
• Please reference your order number from your Pourcaddy.com purchase.
• Refunds take approximately 3-4 days after we receive your product. 
• Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.
• If you have any questions, please visit our Contact Form